CellPulse Support

Questions about CellPulse on iPhone or Android, or having trouble with a scan? Email us and we'll help.

Contact

[email protected]

What we can help with

• Connecting to your Bluetooth OBD-II adapter (see supported adapters)
• Scans that fail, stop partway, or show the "turn the car on" screen
• Understanding your health score (see how scoring works)
• Supported vehicles: VW ID.3, ID.4, ID.5, ID.7, ID. Buzz, Audi Q4 e-tron, Škoda Enyaq, SEAT/Cupra Born
• Telemetry and usage-data settings, and questions about your data

It helps to include your phone model, app version (Settings in the app), car model and year, and adapter name.

Privacy

See the privacy policy for what CellPulse collects and how to turn it off.